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Could your e-commerce strategy benefit from some post COVID-19 therapy?

A talk by Becky Simms
Founder and CEO, Reflect Digital

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About this talk

What does e-commerce look like now versus 4 months ago?

What do buyers care about most at this time? Is it price? Trust? Product? Delivery? Or a mix of everything?

What are online audiences telling us that they weren’t saying before?

There’s more people shopping online than ever before, which is great for e-commerce businesses. But have you taken a step back to think more about what has changed? What is most important to driving the conversion now? And how you might keep these customers when we arrive at the ‘new normal’?

As a take-away, this talk will give you a toolkit of what to consider for your e-commerce strategy therapy.

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